Junior Client Facilitator
1、Proactively discover and contact potential clients as well as sell basic products;
2、Have a good grasp of international education system and provide initial consultations about international education for potential clients;
3、Assist Senior CF to host VIP clients; collect, organise, and analyse client information and needs and prepare feedback;
4、Assist Senior CF in the follow-up services, including setting up and managing student file, maintaining effective communication with clients, paying attention to and updating students’ progress, identifying and properly attending client’s complaints and providing feedback to Senior CF;
5、Communicate with the Academic Department to make arrangements to schedule classrooms and lessons according to the student’s IEP/IDP plan;
6、Assist the senior CF with preparing a bilingual Progress Report for submission at regular intervals to ensure quality communication with the parents.
7、Update information about partner institutions and conduct regular research to discover leads for new partnerships;
8、Communicate in a timely and effective manner with the Clerical Officer in order to support the Clerical Officer efficiently prepare quality documents required for student applications to be submitted in time;
9、Communicating with the clerical Officer track the status of the application and report to Senior CF;
10、Manage and update client data, regularly following up with clients and assist clients with their inquiries and improve overall client satisfaction.
1、A Bachelor degree or above (English major or overseas education background is preferred), good appearance, fluent in standard Mandarin;
2、Ability to comprehensively understand documents prepared in English and Mandarin, excellent oral communication skills, as well as good writing and translation skills;
3、Understanding of international education system, particularly UK boarding schools is preferred.
4、Have good sales awareness and skills, and be able to complete the sales tasks assigned;
5、Have a good sense and willing to be of service; client oriented; experience in dealing with parents and students is preferred;
6、Good communication skills; responsive and fast-learner, quickly understand the company's business and client’s needs;
7、Proficiency in collating client data, completing application forms and other supporting materials in English;
8、Strong sense of responsibility and resistance, good team awareness and patience;
9、Skilled in using Microsoft Office tools.
BeGo – Be Empowered: Go Beyond- is a place where dreams are carefully nurtured, witnessed by measured growth. Founded in the UK almost a decade ago, BeGo Education is a bespoke education consultancy which offers unique, customised services developed carefully to equip and empower students to successfully join international schools in Beijing or boarding schools and Universities in the UK. Designed for students between the ages of 8-16, our Individual Development Plan (IDP) combines research-based curriculums with support material and innovative life skills lessons enable each child to develop the attributes of a learner profile – ensuring their success in the dream school or universities and beyond.
Interested candidates are invited to send a letter explaining how your personality and experience meet our requirements, together with a detailed CV in both English and Chinese, to the following email address firstname.lastname@example.org.